FAQ
When should I neuter my dog?
Unless you are planning to breed or show your pet, we recommend neutering from 6 months of age however each patient different so we recommend an advice appointment with one of our veterinary professionals to help you decide when is best for your dog.
There are many health benefits to neutering, some of which are listed below:
Females
- Reduces the risk of ovarian tumours
- Unplanned pregnancies
- Phantom pregnancies
- Pyometra (which can be fatal)
- Reduce the risk of mammary tumours if carried out by the first or second season
- Population control
Males
- Protects against testicular cancers
- Prostate cancers
- Can reduce unwanted behaviours such as mounting or territorial marking
- can sometimes reduce male dog to dog aggression.
- Population control
Can I take my pet aborad?
From the 1st January 2021, for the purposes of pet travel, the UK will become a Third Country, with Part 2 listed status. This means that the UK issued Pet Passport will no longer be valid for entry into the EU.
Each time you wish to travel with your pet you will need to get an Animal Health Certificate (AHC) completed.
These are valid for entry into the EU and Northern Ireland for 10 days, and once in Europe they are valid for 4 months for onward travel within the EU and return to the UK. You will need to get a new AHC each time you wish to travel from the UK to the European Union or Northern Ireland.
The good news is that the Rabies Blood Test is NOT required, as we have been given Part 2 listed status, this means that you are still able to travel 21 days after a rabies vaccine.
The requirement for tapeworm treatment before returning to the UK remains, however you will now also need to get your dog treated for tapeworm 1-5 days before travel to Ireland, this can be done at the same time the AHC is issued.
New requirements –
- Microchip your pet
- Vaccinate your pet for rabies. This needs to be at least 21 days before travel and your pet must be at least 3 months old.
- Book an appointment with an Official Veterinary Surgeon, who is trained and qualified to provide and complete the necessary paperwork. This needs to be no more than 10 days before your planned entry into the EU and will be valid for 4 months. For travel to Ireland your dog also needs Tapeworm treatment.
- Make sure you seek out a vet in the EU to administer Tapeworm treatment to your dog 1-5 days before your return to the UK.
You will need a new AHC each time you wish to travel with your Cat, Dog or Ferret within the EU.
NB – If you are not travelling with your pet yourself, you will need to provide written permission for the designated care taker of your pet to export them on your behalf. Please make sure they have this letter for their appointment. .
For further or the most up to date information, please visit: www.gov.uk/guidance/pet-travel-to-europe-from-1-january-2021
Can you tell me about the process of saying goodbye to my pet (euthanasia)
One of the unique elements of pet ownership is our involvement in the death of our pet. We hope that in most cases our pet will live to a ripe old age, have a few expected minor problems in older age and die peacefully in our arms at the right time.
This can often be achieved with many of our client’s pets, as we get to know you from the moment they join your family. We are privileged to be able to share your pets with you and can also help you make the right decision at the right time when the end is near.
However, it is important that we know your wishes and have answered your questions before the time comes in order to avoid regrets and worries, so feel free to talk to us at any point in your pet’s life.
Knowing when the time is right
Hopefully if you have a close relationship with one of our vets or nurses, we will have seen you frequently throughout your pets life and can guide you. You can ask for advice and guidance as they can help you with determining signs of pain discomfort and cognitive function.
Knowing the type of character and lifestyle that your pet has with you will help you make the decision at the right time. Our Senior Health Checks will help with the understanding of the bond you have with your pet and determine a good quality of life for them.
Towards the end of your pet’s life they often go through days or weeks when they feel good and some days where you think they have given up. We don’t mind and will expect you to ring as many times as you wish for advice or to come in (with or without your pet) to discuss your concerns on that day. It will not cost you anything but your time. if you need to discuss things privately then just ring and make an appointment when your 7+ nurse is available
The hardest point will be to ring us; you can speak to your nurse directly or our client care team, who will know what to do and make you an appointment. If you make an appointment with reception just say you need an appointment for euthanasia at the clinic and they will make you an appointment out of normal consulting times for you.
You can decide to have a house visit by the vet and the nurse if you prefer but this may require some notice. It is easier to discuss this in advance with your 7+ nurse so that we know this is your wish when you finally ring for an appointment. In some cases where your pet is hospitalised already this may not be possible.
When the time comes
We will be waiting for you and hopefully you will be able to go through to a consulting room immediately. If we are providing a house visit, one of our vets and nurse will arrive at a pre-arranged time in a clinic ambulance. Your vet and nurse will go through the procedure and how you can hold your pet and what to expect.
You will be asked to sign a consent form as their owner and with regards to your wishes for their ashes. Having been your pet’s owner and having been through so much together it is often more reassuring for your pet to have you with him/her however if you are very upset this often will distress your pet and so it may, in some circumstances, be better to say goodbye before and perhaps see your pet for a short time afterwards. Should this be the case we will hold and hug your pet for you.
The vet and nurse will prepare your pet for an injection to go into their foreleg and often will let you hold your pet while they administer the injection which takes effect within a few seconds, causing your pet to go drowsy at first and then pass away pain free.
Sometimes your pet maybe too distressed so may need a sedative first which can take 10-20 minutes to take effect. Older pets or pets with certain medical conditions may have poor circulation and so a catheter may have to be inserted into the vein which is similar to having an injection but your pet may be taken into the clinical area for this and then back to you and will allow you to be able to hold your pet.
In cases of very poor circulation the vet will not be able to give an injection into the veins in the forelegs and so will discuss options with you. Your vet will confirm your pet has died by checking that all vital signs are gone which is normally very shortly after administering the injection. The vet will also check the heart as this may take a little longer to shut down in the older pet. We expect in some pets a loosening of the bowels and bladder and some slight skin spasms as the body shuts down.
What happens when my pet has passed?
Hopefully you will have had some time to think about your choices but if not our client care team or your vet will discuss the options with you. If you are undecided or in unexpected cases, we are able to hold your pets’ body in cold storage for up to a week.
If you wish to make alternative arrangements it is best to have discussed this prior to making your appointment and we can discuss arrangements for:
- Taking your pet home for burial
- Taking your pet to another crematorium of your choice
- Taking your pet to our crematorium in Newbury and waiting for the ashes to be returned to you
If you have decided on cremation we will make all the necessary arrangements for you. After your pet has passed they will then be transferred into an individual body bag and put into cold storage to await collection from the crematorium in the next few days.
Through the reputable company we have used since 1986 www.pcsonline.org.uk we can offer the following
- Communal cremation
- Individual cremation with ashes back to scatter or keep usually within 7 days
- A variety of memorial plaques, plinths etc
Coping with the loss of a pet
Coping with the loss of your pet is so very difficult for all of us and with all the staff at Thameswood having experienced this we all realise how this can affect you and your family. We have trained staff who can help you and a variety of different support helplines that we will offer you when the time comes, whether it’s for you or for your children or a friend every occasion is different. Please come and see us when you feel stronger.
We know that it is hard sometimes to return to a place that has such sad memories but it does help. Your 7+ nurse will be pleased to hear from you and happy to go through things with you as often as you like.
We also invite you to write a memorial to celebrate the life of your pet and email it to us with a photo so we can add it or our album in the clinic.
Can you tell me about fleas?
Fleas are a problem all year round and are the most common external parasite found on our pets.
Only 5% of the flea problem is on our pets. The rest unfortunately is in the environment in the form of eggs, larvae and pupae which complete the flea lifecycle.
FAD (flea allergic dermatitis) is the most common cause of allergic skin disease in dogs as their bite can cause intense itching.
Flea transmit tapeworm to our pets
As well as biting our pets’ fleas can also bite humans and transmit disease
The flea lifecycle
Adult fleas will produce eggs which roll off your pet in to the environment
The eggs develop in to larvae and within a short period of time the larvae spin a cocoon and turn in to pupae. The pupae can lie dormant for up to a year deep in
carpets and flooring until warmth or vibrations of a passing animal (or human)
can trigger them to hatch in to an adult flea.
How can I tell if my pet has fleas?
You may see live fleas on your pets particularly if your pet has a light-colored coat but more often it is the flea dirt you can see in your pet’s coat. Flea dirt is the fleas faeces which mostly consists of blood which the flea has been feeding on. There is a simple way to find out if it is flea dirt or not. Simply using a comb, brush your coat to get some of the dirt and place it onto a wet piece of paper towel. If the colour changes to red or brown with some red this confirms it is flea dirt
My pet has fleas, what do I do?
If you have fleas in the environment unfortunately there is no quick fix. Any treatment will usually take around 3 months to combat fully due to the long life of the flea’s life cycle.
What do you recommend?
- Use a veterinary recommended house-hold spray which not only kills the adult flea but also prevents the development of eggs and larvae. A good veterinary product will protect your home for around 12 months with just one application
- Use a veterinary prescribed treatment. This can be in the form of a chewy tablet, spot on treatment, collar. Veterinary products will always include ingredients which not only kill adult fleas but also combat the rest of the flea lifecycle. Most pet shop products will only kill the adult flea meaning the lifecycle will continue. Please also be extremely careful when using pet shop products as some dog products are fatal if applied to cats.
- Ensure you treat all pets in the home effectively and routinely
If you are concerned about your pets and are unsure if they have fleas then don’t worry our nurses are on hand to provide free flea checks.
My pet has a wound, can you help?
Our pets can often pick up small wounds while out walking. Most small cuts will be fine being cleaned with warm water (or saline) and cotton wool.
Veterinary care should be sought when:
- It is large
- The wound is continuing to bleed or a discharge can be seen
- There is any swelling, redness of the area or it is hot to the touch
- If your pet is uncomfortable
These signs are often signs of an infection meaning the wound is not healing properly. You vet will be able to prescribe a course of antibiotics, anti inflammatory or recommend suturing if the wound is to large to heal by its self.
If you are concerned about a wound you are always able to book a nurse consultation which are free to pet health club members and they will be able to clean and assess the wound and bandage if required. They are not able to prescribe medication or diagnose so will make a clinical assessment and recommend a vet check if required.
Bandages
If your pet has had a bandage applied by us or your own vet you will likely be returning every 1-3 days for bandage changes dependent on the wound. Here is a quick guide on things to look out for.
Your pet bandage is made up of several layers. The outer most is there to help protect the layers underneath. If your pet is going home with a bandage please make sure:
- It stays dry
- It stays clean
- Your pet or other pets in the household do not lick or chew the bandage (a buster collar may have been given to you or are available on request)
- You bring your pet back for bandage changes/removal when the vet or nurse advise you to
- Call your vet if the bandage slips, gets wet or dirty or is irritating your pet a great deal
Things to look for that could suggest something is not right:
- Your pet is unsettled, restless, really bothered by the bandage
- Swelling above or below the bandage
- Fluid/blood soaking through the bandage
- The bandage has started to smell
- The bandage has moved from its intended position
If you have any concerns always contact your vet for advice as it could extend the healing process.
Help! My pet has diarrhoea!
Diarrhoea can be caused by many different reasons from a simple dietary indiscretion lasting 24 hours to pathogens which can continue for a prolonged period or ingestion of a foreign body which can be life threatening.
There are simple steps you can follow at home to treat initial symptoms but a veterinary check is advised if:
– Your pet is lethargic
– You think or know your pet has eaten something they should not have
– The diarrhoea has continued for over 24 hours
– your pet has blood in the faeces
– If your pet is vomiting
If your pet is well otherwise you can try the following at home.
– Small bland meals
Recent studies show that rather than starving your pet over a short period actually continuing to encourage gut movements with a bland diet is beneficial in helping to resolve diarrhoea. Ensure they don’t have access to other pets’ food or treats during this time.
A readymade bland diet such as Hills I/D can be purchased over the counter from your veterinary practice just ask for a recovery pack or feed a very small amount of normal food.
– Probiotics
Providing probiotics to your pet will help restore the digestive efficiency. Veterinary counter products will work by restoring the bacteria balance, smoothing the gut lining and will often include a natural binding agent which will help form the faeces.
It is always a good idea to have a tube of probiotics in the cupboard at home for when diarrhoea starts.
– Restrict exercise
Try to keep your pet calm and avoid excessive running or long walks. Allow your pets out to the garden to toilet only or just a short walk on a lead if you feel your pet needs to go outside.
– Always provide water
Ensure your pet has clean fresh water available and ensure they are drinking in order to remain hydrated. It is easy for your pet to become dehydrated if they have diarrhoea.
All being well you can gradually introduce your pets’ normal diet over the next few days.
If, however after 24hours or if your dog is displaying any additional signs or symptoms then please contact your veterinary practice for further advice.
At what point should I see a vet for my pets skin condition?
There are many different skin conditions which can be caused by a variety of things from fleas and mites to grass and pollen. The most common conditions found in our pets include:
Pruritus – An unpleasant sensation within the skin which produces the desire to scratch or chew
Dermatitis – Inflammation of the skin
Eczema – A superficial inflammation of the skin
Pyoderma – Infection of the skin
At what point should I see a vet?
Veterinary treatment should be sought if your pet is uncomfortable, the affected area increases in size, there is no improvement in 24 hours or your pet shows any signs of lethargy
Below are some of the common signs and symptoms of skin conditions
- Redness or swelling of skin which is ‘hot to the touch’
- Broken skin / ulcerated skin
- Scabs which are usually seen on cats who are often secretive when grooming
- Bald patches
- Coat discolouration – this is often seen in white dogs especially on paws from saliva staining
All skin conditions require veterinary care initially but once diagnosed can often be managed at home with a variety of treatments including diets, short- and long-term medication, immunotherapy or household changes.
Specific conditions can be treated and cured but, allergies especially will continue, hence treatment to control symptoms will need to be a long-term commitment.
Principle vet Nick Hartley is our onsite dermatologist having gained his certificate in small animal dermatology. Consultations for our registered clients can be booked directly with him at our standard consultation fee. For non-registered clients we do accept dermatology referrals from locally and further afield.
What is k-laser?
Laser therapy is a complementary treatment which does not involve drugs or surgery and is pain free for your pets. By using specific wavelengths of light to create therapeutic effects, the treatment can be used to:
- Relieve pain
- Increase your pets range of motion
- Increase circulation
- Speed up wound healing
- Reduce swelling
What conditions can laser therapy help with?
Laser therapy may benefit your pet for many conditions including:
- Osteoarthritis
- Hip dysplasia
- Joint pain
- Ligament sprains and muscle strains
- Post-surgical pain and post orthopedic surgical recovery
- Puncture and chronic wounds
- Post traumatic injury
- Post operativie healing after routine surgeries
- K-laser therapy is often used with other forms of therapy including physical, chiropractic adjustments, massage, soft tissue mobilisation, electrotherapy and following surgery.
How is laser therapy performed?
One of our veterinary surgeons will discuss with you if laser therapy may benefit your pet. During the consultation they will also explain the treatment plan that would be most suitable for your pets’ condition.
You are more than welcome to be in the room with your pet whilst the laser therapy is performed, but you will need to wear specialised protective goggles during the procedure.
Your pets will be able to stand or lie down depending on the area being treated. As laser therapy is drug-free your pet will need no sedation, in fact the experience is usually pleasant and comforting to them. In most cases fur should not need to be trimmed from the area that is being treated.
Once the treatment is started you will see a small red light from the laser and the vet will constantly move that laser probe over the area being treated.
What does the treatment feel like?
There will be little or no sensation during treatment for your pet. Occasionally they may feel a mild, soothing warmth or tickling. Areas that are painful or inflamed may be sensitive briefly before pain is reduced.
Very few side effects have ever been reported after more than 20 years of use by healthcare providers and professionals all over the world. Occasionally some old injuries or pain syndromes may feel aggravated for a few days, as the healing response is more active after the treatment.
How long does the treatment take and how often will my pet need to be treated?
A typical treatment for your pet is 2 to 8 minutes, depending on their condition and also the size of the area being treated.
Some conditions may be treated daily, particularly if they are accompanied by significant pain. Longer term problems respond better when treatments received 2 to 3 times per week, reducing to once every week or two as improvement is seen in your pet.
Although improvement is often seen after the first visit, most pets require several treatments (3 to 8) for the greatest benefit. For most conditions we will recommend a multi-treatment plan, with the veterinary surgeon performing the first and last treatments of the course, and our trained veterinary nurse performing the other treatments.
How long before results are apparent in my pet?
Your pet may feel improvements in their condition, usually pain reduction, after the first treatment. Sometimes they will not feel improvement for a number of treatments, however this does not mean nothing is happening as laser treatment’s cumulative results are often felt after three or four sessions.
Class 4 laser therapy treatments are cumulative in nature, which means the length and frequency of treatment varies with your pet’s condition. The general guide below can give an indication of a treatment plan, but the veterinary surgeon will recommend one specific to your pet’s condition.
Can you tell me about anaesthesia?
What is anaesthesia?
Anaesthesia is, according to its definition “a state of unconsciousness produced by anaesthetic agents, with absence of pain sensation over the entire body and greater or lesser degree of muscular relaxation”.
What is anaesthetic?
Anaesthetics are drugs which can be given by injection or through inhalation, that makes the animal unconscious. Veterinary surgeons use anaesthetics every day to enable them to perform different procedures on their patients.
Why would my pet need an anaesthetic?
From time to time your pet might need an anaesthetic for the vet to gain more information about a disease or problem your pet may have. Although the vet can collect a lot of information by asking you questions and examining your pet an anaesthetic may be needed for taking x-rays or performing other procedures, which may include surgery.
What should I do before I bring my pet in?
Before a procedure you may be asked not to feed your cat or dog. Pets such as rabbits and hamsters do not need their food taken away. This is necessary because a full stomach may make your pet more liable to vomit during the final stages of anaesthesia. In addition, if the animal is anaesthetised it may not be able to swallow and could inhale bits of food, which can block the airway and cause an infection in the lungs.
A very full stomach can also press onto the diaphragm, making it harder to breath depending on how the animals needs to be positioned. Your pet is still able to have water until a few hours before they are admitted. Pre-anaesthetic instructions will be given to you.
What happens during anaesthesia?
- Pre-anaesthetic medication
Premedicants are drugs to reduce the patient’s anxiety and also help the vet use less anaesthetic drug during the next phase. Pain killing drugs may also be given during the pre-medication phase
- induction of anaesthesia
injectable anaesthetic agents are the most commonly used type of induction drugs. These drugs are injected into your pet often via the vein on the front of the foreleg. As a result, your pet becomes anaesthetised and passes into another phase of the anaesthetic procedure called the maintenance phase.
- Maintenance phase
Anaesthetic gases and vaporised drugs are most commonly used during the maintenance phase, although injectable anaesthetic can be used. A tube is passes into the trachea (windpipe) and connected to an anaesthetic machine, which supplies the mixture of different gases and vaporised drugs directly to the patient.
- Recovery phase
An animal will usually start to recover from anaesthesia very quickly. The recovery of the patient is monitored carefully until they are completely awake and fit enough to go home. Some animals may stay in the veterinary practice for a bit longer, this usually occurs if an animal has a long or complicated procedure. Although all anaesthetic procedures carry a small risk, this is especially low in healthy animals. the vet may decide to carry out a number of tests before the procedure goes ahead, to minimise the risk for older animals.
Pre – anaesthetic examination
Your pet will always be examined by the vet prior to having an anaesthetic. (This is done in order to minimise the potential risks linked to anaesthesia.) After the examination the vet may decide to run further tests. These may include blood and urine tests. These tests can help identify anything that may increase the risk during the anaesthetic.
Monitoring during the whole procedure
During the whole procedure the vet and veterinary nurse monitors the stability and anaesthetic depth of the patient. if you have any questions about your general anaesthesia then one of our vets or nurses will be happy to discuss them with you.
Our anaesthetists
At Thameswood vets we endeavour to maintain the highest levels of anaesthetic regimes by ensuring that we are always at the forefront of the latest advances in both anaesthetic drugs their safely and by continually attending appropriate courses.
What are internal parasites?
Regular worming should be carried out to protect your pet but most importantly your family especially young children.
Roundworm
Roundworms are the most common parasitic worm. Infected pets shed eggs in their faeces so pets can easily pick them up by sniffing, licking or eating contaminated faeces alongside grooming. Eating rodents or other small animals is another way our pets (especially cats) can become infected.
Adult roundworms live in the animal’s intestines and many pets often don’t show any illness. Signs you may see include a distended stomach ‘potbelly’, diarrhoea or vomiting,
Roundworms can affect humans and cause serious health issues, including blindness. Young children are particularly vulnerable as they often play on the floor or in soil and sandpits where worm eggs are likely to be found.
Tapeworm
Tapeworms live in the small intestine and can be transmitted by fleas or eating infected rodents. They can cause varying appetite and an irritated anal area. Adult tape worms continue to grow and live in the intestine and break off into segments which are passed in the pets faeces often resembling small grains of rice.
Lungworm
Although lungworm has been a common problem in certain areas of the UK, cases are increasing throughout the UK and so awareness and in turn prevention is part of most monthly prevention.
Lungworm larvae are carried by slugs, snails and their slime trails. The risk of ingestion is higher for pets that have a particular taste for snails or for slime trails found on toys or drinking bowls which are left outside.
After ingestion the lungworm develops in to adults and travel to the dogs main organs including the heart and lungs. It then causes haemorrhages in the body and if untreated can be fatal
Lungworm can be difficult to diagnose as symptoms vary but may include:
– Coughing
– Breathing difficulty
– Poor blood clotting – a small cut may bleed for an unusual length of time
– Reluctance to exercise
Lungworm isn’t passed directly from dog to dog but they do pass larvae in their faeces which is then infects further slugs and snails which come in to contact. Lungworm is not known to affect humans.
Heartworm & Hookworm
These are uncommon in the UK (mainly in Europe) but are a concern to any pets travelling. Your vet will be able to advise you if your pet is at risk of these, but most veterinary wormers will offer protection against these.
Prevention
Your vet will be able to advise you on the best prevention for your pet and your family and the frequency required, but it is often a case of a simple monthly tablet or spot on treatment.
As part of our Pet Health Club complete yearly protection against all of these internal parasites is included and can be given conveniently at home or administered free of charge by one of our nursing team.
My pet has a lump, what should I do?
Lumps and bumps can come in all shapes and sizes and can vary from cysts and fatty lumps to benign tumors or in some cases can be cancerous.
Most lumps are harmless but it is always best to get them checked especially if you notice any of the following:
- Any oozing or bleeding
- A lump that has rapidly grown or suddenly changed shape
- If your pet is itching or licking the lump
- If it is affecting their movement
In almost all cases vets are able to carry out a FNA Fine needle aspirate on the lump. This is simply carried out during a normal consultation and involves the vet inserting a small needle to collect some samples of the cells or fluid. The collected sample is then examined in house under the microscope giving the vet an initial diagnosis.
Surgical removal will generally be recommended if
- The FNA is inconclusive or shows abnormal cells
- The lump is growing
- The lump is in a place which may affect the pet’s quality of life i.e. movement of the leg
Lump removals are very common and usually are performed as a day case. Your pet is admitted by your nurse in the morning who would run through the procedure and answer any questions you may have. Once the surgery has been completed your vet will call to update you and later that day will arrange a time for your pet to return home.
Any suspicious lumps may be sent to an external laboratory for examination under the microscope these results may take up to 7 working days. The pathologist will be able to tell whether the lump is cancerous, been completely removed and if it is likely to spread.
After any surgery there will be sutures in place which will require removal 10 days later, this means that if the lump is in an accessible place where your pet can lick, they will require a buster collar for the 10 days when unsupervised.
Are you part of the PDSA Pet Care Scheme?
Yes, we are a PDSA partner practice. The PDSA Pet Care scheme helps eligible pet owners access reduced cost veterinary care for their pet. You can find out more and check eligibility here.